Welcome to Casual Print Dress Sales! We’re here to help you find the perfect printed dress that combines comfort and style. Below you’ll find answers to our most common questions about our products, shipping, returns, and more.

About Our Products

What types of dresses do you offer?
We specialize in a wide variety of printed dresses including:
  • Casual and everyday dresses
  • Shirt dresses and sweatshirt/hoodie dresses
  • Vintage-inspired designs
  • Plus size options in multiple styles
  • Work-appropriate and party dresses
  • Ethnic and plain dress options
All our dresses feature high-quality prints and comfortable fabrics perfect for any occasion.
Do you offer plus size dresses?
Yes! We’re proud to offer an extensive plus size collection including:
  • Plus Size Casual Dresses
  • Plus Size Design Dresses
  • Plus Size Maxi and Mini Dresses
  • Plus Size Party and Work Dresses
We believe fashion should be inclusive and accessible to all body types.
How do I choose the right size?
Each product page includes detailed size charts with measurements. We recommend comparing your measurements to our size chart rather than relying on standard sizing, as fit may vary between styles. If you’re between sizes or unsure, we recommend sizing up for comfort.

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards including:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely through our encrypted checkout system.
Is my payment information secure?
Absolutely! We use industry-standard SSL encryption to protect all your payment information. We never store your full credit card details on our servers.
Can I modify or cancel my order after placing it?
We process orders quickly to get your dresses to you as soon as possible. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process yet.

Shipping & Delivery

Where do you ship to?
We ship worldwide to fashion lovers everywhere! However, we currently cannot ship to some remote areas in Asia and other locations. During checkout, our system will automatically check if we can deliver to your address.
What shipping options are available?
We offer two convenient shipping options:
  1. Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch (1-2 day processing). Includes tracking.
  2. Free Shipping: Available on orders over $50. Shipped via EMS with delivery in 15-25 business days after dispatch (1-2 day processing). Includes tracking.
All times are estimates and may vary slightly by location.
How can I track my order?
Once your order ships, you’ll receive an email with your tracking information. You can use this tracking number on the carrier’s website (DHL, FedEx, or EMS) to follow your dress’s journey to you!
What if my package is delayed?
While we make every effort to deliver within the estimated timeframe, occasional delays may occur due to customs processing or other factors beyond our control. If your package is significantly delayed, please contact us at [email protected] and we’ll help track it down.

Returns & Exchanges

What is your return policy?
We want you to love your printed dress! If you’re not completely satisfied, you may return unworn, unwashed items with tags attached within 15 days of receipt for a refund or exchange. Please note:
  • Original shipping fees are non-refundable
  • Return shipping is the customer’s responsibility
  • Sale items are final sale and cannot be returned
How do I initiate a return?
Please email us at [email protected] with your order number and the items you wish to return. We’ll provide you with return instructions and the appropriate address. For your protection, we recommend using a trackable shipping method.
How long does it take to process my return?
Once we receive your return, please allow 3-5 business days for processing. You’ll receive an email notification once your refund has been issued. Refunds will be credited to your original payment method.
What if my item is damaged or incorrect?
We carefully inspect every order before shipping, but if you receive a damaged or incorrect item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund and cover the return shipping costs in these cases.

Contact & Support

How can I contact customer service?
Our friendly customer service team is available via email at [email protected]. We typically respond within 24 hours during business days (Monday-Friday).
What are your business hours?
Our Phoenix-based team operates Monday through Friday, 9am to 5pm MST (excluding US holidays). Emails received outside these hours will be answered the next business day.
Where is your company located?
Our headquarters is located at:
3408 East Avenue, Phoenix, US 85040
Though we don’t have a physical retail store, we welcome any mail correspondence to this address.

Still have questions? We’re always happy to help you find your perfect printed dress! Email us at [email protected] and our style experts will assist you.

Ready to refresh your wardrobe? Shop our collection of printed dresses today!